1. Services

Vaxalor provides custom software development services including website development, mobile applications, AI solutions, ERP/CRM systems, MVP development, and design services. All projects are governed by these terms unless a separate written agreement is in place.

2. Project Timeline

We commit to delivering projects within the agreed timeline (typically 20 days). Timelines begin from the date of project kickoff, defined as the day we receive all required inputs (content, branding assets, access credentials) from the client.

Delays caused by late client feedback, scope changes, or third-party dependencies are not counted against our delivery timeline.

3. Payments

• A 50% advance is required before project kickoff.
• The remaining 50% is due upon project completion, before final handover and deployment.
• MVP projects receive a 50% discount on standard rates as part of our startup program.
• All prices are quoted in the agreed currency and are exclusive of applicable taxes unless stated otherwise.

4. Intellectual Property

• Upon full payment, all custom code, designs, and deliverables become the exclusive property of the client.
• Vaxalor retains the right to showcase the project in our portfolio unless the client requests otherwise in writing.
• Open-source libraries and frameworks used in projects retain their original licenses.
• Pre-existing Vaxalor tools, templates, or components used across multiple projects remain our property but are licensed to the client for unlimited use in their project.

5. Revisions & Scope

• Each project includes up to 3 rounds of revisions on design and functionality.
• Additional revisions or scope changes beyond the original agreement will be quoted separately.
• If the first design draft is rejected entirely, we redo it at no additional cost (one-time guarantee).

6. Confidentiality

We treat all client information, business data, and project details as strictly confidential. We will not disclose any client information to third parties without written consent, except as required by law or as necessary to deliver the project (e.g., sharing hosting credentials with deployment platforms).

7. Limitation of Liability

Vaxalor's total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific project in question. We are not liable for indirect, incidental, or consequential damages including lost profits, data loss, or business interruption.

8. Termination

• Either party may terminate a project with 7 days written notice.
• If the client terminates, payment is due for all work completed up to the termination date.
• If Vaxalor terminates, we refund any payment for undelivered work.

9. Warranties & Guarantees

• We guarantee our deliverables will be free of critical bugs for 30 days post-launch.
• If we miss the agreed deadline, the client receives a 10% discount on the project total.
• We do not guarantee specific business outcomes (traffic, revenue, conversions) unless explicitly included in the project scope.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

11. Contact

For questions about these terms, contact us at hello@vaxalor.com.